What to do during a Retail Robbery
Before a criminal commits a robbery they
will watch the establishment for a while and decide whether it is convenient or
not. Bad cash handling, general upkeep, lack of planning and security measures
can make your store or business an easy target for criminals.
Make sure you know how to prevent a robbery
beforehand as well as what to do if a robbery does occur...
·
Always watch your customers
·
Be aware of any suspicious
behaviour and contact the police if you feel they may be a threat
·
Keep all emergency numbers on
hand
·
Install a panic button and make
sure all employees know where it is
·
If possible, have more than one
employee work at a time especially at night
·
Keep the inside of your
business as well as the entrances well lit
·
Try not to keep large amounts
of cash on the premises
·
If you have to make bank
deposits, make them during daylight hours
·
Install security cameras in and
around your business or store
What to do if a robbery does occur:
o
Keep calm and listen to all the
robbers’ orders. Do not fight back!
o
Put up your hands and don’t move
o
Give them what they want
o
Try and take a good look at the
suspect and make a mental note of any details that will be useful to the police
(race, age, weight, scars, tattoos, clothing, etc.)
Once the robbery has taken place, follow
these steps immediately:
1.
Lock the doors and other
entrance points
2.
Call the police right away (in case
of slow response also press the SOS button on your PatrolMan app)
3.
If there are any victims, make
sure they’re okay
4.
Do not touch anything as this
may ruin any evidence
5.
Take pictures of any damage or
injuries
6.
Ask any witnesses to stay until
the police arrive
7.
Write down any mental notes
about the criminals
8.
Take pictures of any damage or
injuries
Make sure to keep your establishment in
order and take all the proper safety precautions to prevent a retail robbery
from occurring.
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