What to do in an Emergency Situation

Should you ever be in a situation where you, someone you know or even a stranger is in danger – you need to know what to do!

It is important first of all to get hold of emergency services, whether you call the police or the neighbourhood crime watch (press the SOS button on PatrolMan app) or both!

If there is a possibility that someone will be harmed or is harmed already, you need to access the situation and collect the following details:

      -          The location of the emergency situation, this includes any landmarks, etc.

      -          The number you are calling from

      -          The details of what happened

      -          How many people need help or assistance

      -          Conditions of the people involved

      -          What assistance is being given at the moment

Do not put down the phone until you have given the person on the other end all the information they need.

What should you do if someone is unconscious?

      -          Are they responding if you squeeze their shoulders or ear lobe?

      -          If they are not breathing check their airways and if possible do mouth to mouth resuscitation!

      -          Check if they have a pulse

      -          Should you not know how to do resuscitation, wait until the emergency personnel arrive or let them instruct you over the phone – do not do anything you are not sure of as it could cause more damage

 If someone involved is panicking or having a panic attack, here’s what to do:

      -          Stay with them and keep calm

      -          Move to a quiet area

      -          Speak to the person in short, simple sentences

      -          Help them focus by getting them to repeat a simple task like raising their arms over their head

      -          Slow the persons breathing by counting slowly to 10

      -          Say helpful things like “You can get through this”

Make sure to access your own personal safety before you take any action – rather call emergency services first instead of putting yourself in danger!